FAQ's
Q: How do I purchase a product?
A: It's really simple. Click on the product you'd like to buy and then click the shopping basket icon on the top right corner of your screen. When you are sure you'd like to go ahead with your purchase, you simply proceed to checkout by following on screen instructions.
Q: Do you deliver outside the UK?
A: We will deliver outside the UK but please be aware that cost of delivery may vary. For further details just click on the delivery information tab at the bottom of the homepage.
Q: What forms of payment do you accept?
A: We accept and process payments powered by world pay for the following cards: Visa, Mastercard, Visa Electron, Delta, Switch, Maestro, Solo and American Express.
Q: How long do you take to deliver?
A: Delivery will depend on standard or special delivery terms. Also over bank holidays and the festive seasons please bear in mind that some deliveries may take longer than usual.
Q: What is Say It With Silver return policy?
A: Items can be returned to us within 14 days of receipt to:
Say It With Silver
PO Box 33911
London
NW9 7ZX
United Kingdom
Please enclose your reciept for a full refund or exchange.
We would appreciate a short note explaining why you were not happy so that we can serve you better (although this is not mandatory).
Please obtain a proof of postage,as we cannot accept responsibility for any
losses.
Q: How do I contact Say It With Silver?
A: Click on the "contact us" tab and fill in your details as requested and we will reply as soon as possible.
Q: When I order a gift can it be delivered to a separate address?
A: Yes, once you have chosen the gift you want to purchase, you will be filling your personal details out in the payment section and there will be an option for an alternative delivery address.
